The city of Brookhaven will offer online development services to contractors and residents through a new online portal on its website, starting Monday, May 21. Electronic applications and plan submittals, payments, scheduling inspections and tracking the status of projects can all be done through the portal.
Friday, May 11 is the transition day for the new software, when there will be a hiatus in work on existing permits and cases. On that day, permits and certificates of occupancy will not be issued and new applications, payments, and inspection requests will not be accepted. However, inspections scheduled in advance for May 11 will be performed.
The Community Development Department previously hosted two information sessions to introduce Project Portal for Development Services (previously named Open Counter Development Portal) and to pre-register contractors for the portal.
“We’re always striving to make our processes more efficient for our residents, businesses and staff,” said Mayor John Ernst. “This is another step toward making Brookhaven more business-friendly.”
“The new Project Portal provides greater convenience, expediency, cost savings, and better communication to applicants. We think it will be a game changer for our customers,” said Patrice Ruffin, Community Development Director. “We’re bringing modern technology to our services to make complex processes much easier and more efficient – and we’ll be open for business 24/7.”
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