Subscription Terms & Conditions

ATLANTA JOURNAL-CONSTITUTION SUBSCRIPTION TERMS & CONDITIONS

Last Updated: July 2, 2026

1. Introduction

These Subscription Terms and Conditions (“Terms”) govern the access and usage of any products or services, or the content therein (“Products”) provided by the Atlanta Journal-Constitution, a subsidiary of Cox Enterprises, Inc. (“CEI”), and our "Affiliates" (companies within the Cox Enterprises, Inc. corporate family that support the Atlanta Journal-Constitution) (collectively "AJC Network", "we", "us", or "our") by any subscriber (“you” or “your”) and any subscription amounts paid for such Products (the “Subscription Services”). By subscribing via AJC.com or through our other related websites and channels, you are agreeing to these Subscription Terms and Conditions, our Online Services Terms of Use, and our Privacy Policy, as each may be updated by us from time to time (collectively, our “Policies”). When such changes are made, we will post the new Terms on our websites. If you do not cancel the Subscription Services after the changes become effective, you agree to the updated Terms.

The consent within the Subscription Services is intended only for a general audience and not directed to children less than 16 years of age. By subscribing to any Subscription Services, you represent and warrant that you have reached the age of majority in your place of residence (“Adult”) and if you represent a business or other legal entity, you have full authority to bind that entity to these Terms. If you are above 16 and under the age of majority in your state or country, your parent or legal guardian must subscribe and act as the primary account holder. If you are not an Adult, you may not purchase a subscription or act as the primary account holder.

These Terms affect your legal rights, responsibilities, and obligations, govern your use of the Services, and are legally binding. Additionally, these Terms limit AJC’s liability to you, and require you to indemnify us and to settle certain disputes through individual arbitration, subject to a limited ability to opt-out of mandatory arbitration. If you do not wish to be bound by these Terms and any Additional Terms (defined below), do not use or continue to use the Subscription Services, and you should end any existing Subscription Services.

2. Trials; Special Offers; Promotions; Discounts

We may offer trials, special offers, promotions, or discounted pricing for our Subscription Services from time to time (“Promotions”) for those current subscribers who meet specific eligibility requirements as determined by each Promotion (“Eligible Subscribers”). The specific terms of each Promotion are stated at the time the Promotion is announced. Each Promotion may be unique and may not be combined with other offers or promotions unless otherwise specifically stated in the Promotion. Changes or refunds to a Promotion may not be permitted unless expressly stated in the applicable Promotion terms. Promotions and their parts (if any) are not transferable, not substitutable, and not redeemable for cash or other consideration. Promotion terms and their applicable subscription rates are subject to change. Some AJC Products may be available without a subscription; all our Products are subject to change. Other exclusions may apply. To the extent there is a conflict between these Terms and any Promotion(s), the more specific terms will control unless these Terms expressly state otherwise.

The following are Additional Terms applicable to certain Promotions:

a. AJC Promotional Rate Offers: You will be charged the promotional price stated in the offer. You will be required to provide your payment details when you sign up so that your access continues uninterrupted after the promotional period. Upon completion of your promotional period, your subscription will automatically convert into the applicable Subscription Service as described below in Section 3, and your payment method will be automatically charged the price stated in the Promotion terms, or our then-current Subscription Fees if no price was listed, which will then renew automatically with Autopay as defined in Section 7, unless you have canceled your subscription in accordance with Section 9 below before the promotional period ends. You may cancel your subscription during your promotional period to avoid being further charged as described in these Terms. Subscriptions are non-refundable and there are no refunds or credits for partially used billing periods (unless required by law). If you terminate your subscription and resubscribe later, it will be at then-current rates.

b. Free Trials: You will not be charged the applicable Subscription Fee (as defined in Section 3 below) during the free trial period. You will be required to provide your payment details when you sign up for a free trial to enable uninterrupted access and continued use of your subscription after the trial period expires. At the expiration of your free trial period, subject to the terms below, your subscription will automatically convert into an ongoing subscription and your payment method will be automatically charged the price stated in the Promotion terms, or our then-current Subscription Fees if no price was listed, which will automatically renew each month with Autopay as defined in Section 7, unless you have canceled your subscription in accordance with Section 9 below. You may cancel your subscription during your free trial period to avoid being charged as described in these Terms. If you choose to terminate your free trial and subscribe later, it will be at then-current rates.

c. Discounted Gift Subscriptions: You will be charged the discounted price stated in the offer for the AJC Premium Digital Subscription during the period stated in the Promotion offer. The discounted subscription will not renew. The gift code is good for one-time use only, cannot be combined with other offers, is not replaceable, has no cash value, and expires one (1) year from date of purchase. A gift code may not be applied to an existing subscription; it can only be applied to a new Subscription Service. Discounted gift subscriptions are a limited-time offer, and offer terms are subject to change. Additional restrictions may apply.

d. Premium Merchandise: If a premium item or merchandise is offered as part of a Promotion, please allow at least 6-8 weeks for such premium item associated with the promotion to be mailed to you subject to the address you provided. If your subscription terminates before the end of the Promotion/s requisite period, you may be charged the value of the premium item received.

e. Third Party Offers: AJC may make certain Products or Promotions available through third parties, including, but not limited to, mobile application stores (such as the Apple App Store and Google Play Store), authorized resellers, or other external platforms. These Promotions may be subject to the terms, conditions, and policies of the respective third party, which may differ from those of AJC. AJC does not control, and is not responsible for, the administration, eligibility, fulfillment, or modification of any third-party Promotions. Additionally, certain third party digital content or services (including games or puzzles offered by third parties) may be made available from time to time and are subject to separate terms or availability and are not guaranteed to be included with any Subscription Services unless expressly stated.

f. Third Party and Platform-Specific Terms: The method of purchase and applicable terms may vary depending on the third-party platform through which you access a Promotion:

i. Google Play Store: If you purchase a Promotion through the Google Play Store or applications from the Google Play Store, your transaction may either (I) be processed as an in-app purchase and, in such case, will be governed by the Google Play Store’s terms, conditions, and refund policies, or (II) be directed to our websites to complete your purchase, in which case, your purchase will be subject to these Terms. All requests for refunds, cancellations, or changes must be directed to either the Google Play Store or our account management website(s) and are subject to the applicable policies and procedures.

ii. Apple App Store (iOS): If you access a Promotion via the Apple App Store or our applications from the Apple App Store, your transaction may either (I) be processed as an in-app purchase and, in such case, will be governed by the Apple App Store’s terms, conditions, and refund policies, or (II) be directed to our websites to complete your purchase, in which case, your purchase will be subject to these Terms. All refunds, cancellations, or changes for purchases must be directed to either the Apple App Store or our account management website(s) and are subject to the applicable policies and procedures.

iii. Eligibility and Combinability: Each Promotion may have unique eligibility requirements, limitations, and restrictions as determined by the third party. Unless expressly stated otherwise, Promotions offered through third parties may not be combined with other offers, discounts, or Promotions from AJC.

iv. Refunds and Changes: Any requests for refunds, cancellations, or changes related to a Promotion obtained directly through a third-party service provider must be submitted directly to that third party and will be subject to their applicable policies and procedures. AJC is not responsible for processing or approving such requests and has no control over third party refund or change processes.

v. Modification and Termination: AJC reserves the right, at its sole discretion, to modify, suspend, or terminate any Promotion, including those offered by third parties, at any time and without prior notice, to the fullest extent permitted by law.

vi. Taxes and Additional Charges: Taxes, fees, or additional charges may apply to Promotions and are subject to change. The calculation and collection of such amounts may be governed by the third party’s policies.

By participating in any Promotion offered by or through a third party, you acknowledge and agree to comply with all applicable third-party terms and conditions, in addition to these Terms.

3. Standard Subscription Types and Product Descriptions

To the extent permitted by applicable law, the Subscription Services will automatically renew for the Subscription Term, unless and until you cancel the Subscription Services, or your account is otherwise suspended or terminated. The “Subscription Term” is the interval of time between each recurring billing date that corresponds to the term of your subscription. The subscription fee is the price made clear to you by the AJC during the ordering process for your Subscription Services (“Subscription Fee”). By purchasing any Subscription Service, you are subscribing to an automatically renewing subscription requiring recurring payments at the stated frequency (e.g., monthly or annually) until you cancel as set forth in Section 9. You agree to pay the Subscription Fee stated at the time of your order, as well as any applicable taxes. We will give you advance notice of material changes to the Subscription Fee. There may be a delay in the activation of your Subscription Services while subscription and payment details are processed and verified.

Additional information regarding our standard AJC Subscription Services:

a. AJC Premium Digital Subscriptions: A digital subscription that includes access to AJC.com, the AJC News App, ePaper, UATL content, and more.

The AJC Premium Digital Subscription offerings include access to the AJC ePaper, which is a digital newspaper format of the AJC’s Digital Subscription content on AJC.com. Access to the AJC ePaper is provided only as part of an AJC Premium Digital Subscription. The AJC ePaper cannot be permanently downloaded and access to the ePaper ends when your Subscription Term ends. Offline viewing may be available through temporary caching within the AJC mobile applications, but any cached content is removed when your Subscription Term ends.

AJC Premium Digital Subscriptions require automatic renewal with Autopay (as defined in Section 7) and will continue to renew unless you cancel in accordance with Section 9. If you cancel Autopay, it is considered a cancellation of your Subscription Services and you will retain access to the applicable Subscription Services and Products until the end of your current Subscription Term. You may renew or resubscribe to regain access, subject to the then-current Terms and rates.

b. AJC Premium Digital Gift Subscriptions: If you are purchasing a gift subscription, the full purchase price of the gift subscription is charged to the purchaser at the time of purchase and is non-refundable, and there are no refunds or credits for partially used periods (unless required by law). The discounted subscription will not renew. The gift code is good for one-time use only, cannot be combined with other offers, is not replaceable, has no cash value, and expires one (1) year from date of purchase. A gift code may not be applied to an existing subscription; it can only be applied to a new AJC Premium Digital Subscription. The gift subscription enables access to AJC Premium Digital Subscription Products for a limited time (e.g., one year). The gift Subscription Term begins the day the recipient redeems their gift and shall continue for the length of the purchased Subscription Term. Gift recipients must accept our Policies to redeem the gift and use or access the Subscription Services. Gift subscriptions are a limited-time offer and applicable terms and conditions are subject to change. Premium Digital Gift Subscriptions do not automatically renew.

c. AJC Premium Digital Passes: An AJC Premium Digital Pass provides access to specific AJC Premium Digital Subscription Products for a specified period starting at the time of purchase. Premium Digital Passes will not renew at the end of the stated period. Each Premium Digital Pass is good for one time use only, cannot be combined with other offers, is not replaceable, and has no cash value. Premium Digital Passes are non-refundable, and there are no refunds or credits for partially used periods (unless required by law). Premium Digital Passes are a limited-time offer and may be subject to additional restrictions as stated at the time of purchase, and offer terms are subject to change. If you choose to re-subscribe or buy another Premium Digital Pass later, it will be at then-current rates. By purchasing a Premium Digital Pass, we may contact you at the email address and phone number you provide regarding your account or Subscription via email or other communications permitted by our Policies.

d. Game Codes and Other Third Party Services: From time to time, AJC may offer access to third-party digital services (for example, puzzle or games services) as part of certain Subscription Services. Any such services will be provided subject to the third party’s own terms and privacy practices and policies and may require you to redeem a code or create a separate account with that third party. Such third-party terms are Additional Terms as described in Section 13. Details for any such bundled offering, including the applicable term and eligibility, will be provided at the time of offer.

4. Account Ownership; Sharing Access

Only an Adult may be the primary owner of an account for any Subscription Services. Only one person may own an AJC Premium Digital Subscription: the person who is the primary owner of the email address associated with the account.

• Account owners of an AJC Premium Digital Subscription account paid for by a single individual may share their digital access to AJC Premium Digital Subscription Products with up to four (4) other individuals through their account manager at AJC.com/myaccount, unless explicitly stated otherwise elsewhere.

Do not share your login information or password with anyone. Sharing your login information is in violation of these Terms. If we determine there is unauthorized use of your account by anyone other than the registered account holder, then we may, in our sole discretion, permanently suspend or terminate your AJC account and prevent you from subscribing or purchasing AJC products in the future, among other remedies available to us.

5. Pricing; Pricing Errors

When you purchase any Subscription Services, the Subscription Fee will be clearly stated during the order process. You agree to pay the Subscription Fee (as defined in Section 3) plus any applicable taxes, which are not included in the Subscription Fee or promotional price unless expressly stated otherwise. All prices are in United States Dollars. Taxes are based on existing state and local regulations and are subject to change without notice. You also agree to the billing frequency stated at the time of your order. Discount eligibility is determined at the time of the order, and discounts cannot be applied retroactively.

If a stated price or other material information is determined by us in our sole discretion to be in error, we are not under any obligation to offer you the Products at that erroneous price. We reserve the right to cancel, terminate, or not process orders (including accepted orders) that appear to take advantage of such error. If payment has already been made by the time we become aware of the error, we will notify you of the error and either automatically terminate your ordered Products and provide you with a refund or give you the opportunity to cancel your ordered Products and obtain a refund.

6. Payment and Autorenewal

To the extent permitted by applicable law, except for AJC Premium Digital Gift Subscriptions and other special one-time offers, your Subscription Services will automatically renew for your Subscription Term unless and until you cancel, or your account is otherwise suspended or terminated. Your payments will be processed under the Autopay Terms described in Section 7 below. Purchases for any Subscription Services will appear on the purchaser’s card statement as originating from “Atlanta Journal-Constitution”. Further details regarding cancellation are included in Section 9 below.

7. Autopay

By enrolling in the Subscription Services, you are also enrolling in Autopay, and you authorize us to automatically charge your credit card or other payment card method accepted by us (“Payment Method”) to pay for your Subscription Services until you cancel your subscription (“Autopay”). At the start of your first Subscription Term and prior to the start of each subsequent Subscription Term, we will automatically charge your Subscription Fee to your Payment Method. You will be notified at least thirty (30) days in advance of any AJC Subscription Fee price increase so that you may cancel or change your Subscription Services before the price increase takes effect.

8. Invalid Payment Methods; Unpaid Charges

We reserve the right to reject any order or purchase at any time. By providing payment information to us, you agree that the payment information is valid.

If we do not receive your payment in full at the time of purchase or by your billing or invoice due date for any reason (for example, a credit card payment is not processed, a credit card has expired, or a check is returned), then we reserve the right to immediately suspend, cancel, or terminate your applicable AJC Subscription Services. We additionally reserve the right to collect from you all costs we incur in connection with the collection of unpaid amounts, including court costs, attorneys’ fees, collection agency fees, and any other associated costs. If we do not terminate your Subscription Services following any failure to receive full payment, then you will remain responsible for all charges and uncollected amounts incurred until you cancel pursuant to Section 9, or we, in our sole discretion, decide to terminate your Subscription Services. You may contact us at customercare@ajc.com or 404-522-4141 if you believe your access was terminated or suspended in error.

After your Subscription Services are cancelled, you may resubscribe by paying all amounts owed on your Subscription Services (if any) before restarting new AJC Subscription Services. If your Subscription Services are suspended or terminated for any reason or your payment is not received on time for any reason, then you may lose any special Promotion terms or pricing you had prior to the suspension or termination.

We may receive updated payment card information (for example, such as a new credit card number or updated expiration date) from your payment card issuer. We may use these new details to help prevent any interruption to the Subscription Services. The disbursement of the updated payment card information is provided to us at the election of your payment card issuer. We are not responsible for the distribution of your updated payment card information. Your payment card issuer may give you the right to opt out of this update service, and it is your responsibility to contact your payment card issuer regarding your right to opt out.

9. Cancellation by Subscriber

You may cancel your Subscription Services at any time by submitting a request using any of the methods described below. Your request to cancel your Subscription Services must be received at least two (2) days before your next billing date.

When you cancel your Subscription Services, you are cancelling only the future charges associated with your Subscription Services. Timely requests to cancel your Subscription Services will take effect at the end of your current billing period (except that cancellations during a free trial may take effect immediately). You will continue to have access to your Subscription Services for the remainder of the current billing period (however, if you cancel your Subscription Services during a free trial period, your cancellation may become effective immediately). We reserve the right in our sole discretion to terminate anyone’s Subscription Services or any features or Products thereof at any time upon providing notice to you.

To change your billing preferences or cancel your Subscription Services purchased through the AJC, you may: (i) update your account at AJC.com/myaccount; (ii) contact us as described in Section 14.

If your Subscription Services or Products were originally purchased through an application store or any third-party service provider, you must follow the cancellation procedures outlined by the respective application store or such third-party service provider. We do not control these procedures, and any cancellation requests must be submitted directly through the application store where the app purchase was made.

10. Refunds

• For Subscription Services: payments are non-refundable, and there are no refunds or credits for partially used billing periods (unless required by law). When you cancel, you cancel only additional future charges associated with your Subscription Services. Your cancellation will become effective at the end of your current billing period, and you will continue to receive the Subscription Services for the balance of the billing period. If you previously had a print subscription that extended beyond December 31, 2025, and you have not received your refund for the unused portion that extended beyond December 31, 2025, please contact us by email at customercare@ajc.com or at 404-522-4141.

• Third-Party Purchases and Stores: For any Products originally purchased directly through an application store (such as the Apple App Store or Google Play App Store) or a third-party service provider, you must follow the refund procedures outlined by the respective application store or such third-party service provider. We do not control these procedures, and any refund requests must be submitted directly through the application store or third-party service where the purchase was made.

We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit in one instance, we are under no obligation to issue the same refund or credit in the future.

11. Modifications, Suspension, or Termination by AJC

a. Without limiting any other remedies, we reserve the right to suspend or terminate your Subscription Services, or a portion of them, for any reason with or without notice and without further obligation. We may also terminate your Subscription Services if we determine, in our sole discretion, that your actions or your use of the Subscription Services or Products violate our Policies, any applicable law, or have unduly burdened or harmed the AJC or another person.

b. We reserve the right to change the Subscription Services, including by adding, modifying, or removing Products, features, or benefits, or by making any other changes on a temporary or permanent basis, at any time in our sole discretion. If the pricing or Products relevant to your Subscription Services changes, we will notify you at least thirty (30) days in advance of any price increase or modification to the Products to provide you with an opportunity to cancel or change your Subscription Services before the changes take effect. You may cancel your Subscription Services if you do not wish to continue with the new modifications. Continuing to use your Subscription Services without cancellation after the changes become effective will constitute your acceptance of the changes.

12. License for Subscription Services

By subscribing to any Subscription Services, you are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Subscription Services Products provided through such Subscription Term for personal, non-commercial purposes only, in accordance with these Terms. This license is granted solely on a subscription basis and does not permit you to permanently retain any Subscription Services, Products, or intellectual property of the AJC or its licensors. AJC and its licensors retain all intellectual property rights in the Subscription Services, and this license does not convey any ownership or permanent use or retention rights to you. All rights not expressly granted herein are reserved by AJC. If your subscription expires, or is terminated or suspended for any reason, you will lose all access to the Subscription Services, and you are not permitted to permanently retain or use any Products or intellectual property of AJC or its licensors in any way without a subscription in effect.

13. Conflicts Amongst Terms

In some instances, additional or different terms are posted on the AJC’s sites and applications and will apply to your use of certain parts of the AJC’s sites and applications (individually and collectively “Additional Terms”). Additional Terms may include, for example, Promotion specific terms, FAQs, third party terms and conditions (such as for games or other bundled services), and terms on specific promotional landing pages. To the extent there is a conflict between these Terms and any Additional Terms, the more specific terms will control unless these Terms expressly state otherwise.

14. Account Management; Contact Us

You can manage your Subscription Services and account by visiting AJC.com/myaccount. You may also contact us regarding your account or Subscription Services at customercare@ajc.com or by calling 404-522-4141.