Delta has no concern for passengers
Regarding Delta’s CEO’s promise to “dive deep” into the causes of last week’s flight delays, they certainly have a body of experience resulting from diving deep into their customers’ wallets. In a time of relatively cheap fuel, fares have soared, along with the millions raked in through outrageous bag fees and “upgrades.” While waiting for my delayed flight to Atlanta from Denver last Thursday, I heard the gate agent offer one desperate gentleman in a long line of stranded travelers an alternate route through Detroit. The one-way fare? $975.
So much for Delta’s concern for the needs of their customers.
JAMES WILEY, DECATUR
MARTA now has chance to win over hearts, minds
In recent weeks, I noticed several articles and letters supporting MARTA’s importance. I have been a MARTA rider myself for almost 10 years. I take train to avoid daily traffic woes of GA 400, which has become worse in the last three to four years. This is not the only reason. MARTA provides me opportunity to read books/articles, do quick office correspondence, perform meditation and have a short nap. Without exaggeration, I have read over 40 books during my train travel time in these years. I also met students, airport travelers and visitors whose brief interactions provided me a world of information and broke many stereotypes.
For Atlanta to become a resilient and sustainable city, this alternative transit system should be expanded to cover as many areas as possible. This became even more important in wake of I-85 bridge collapse. The old logic that public transportation brings crime and unwanted elements doesn’t hold water any more. Until I-85 is fixed, MARTA has a unique opportunity to win over the new riders and unsatisfied commuters so that it can increase its support base and also debunk the old myth of public transportation.
RASHEED AHMAD, ALPHARETTA
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