The new owner of a former Kennesaw call center company accused of firing an employee rather than accommodating the worker’s disability has agreed to settle a lawsuit filed by the Equal Employment Opportunity Commission, the agency announced this week.
The EEOC said Ryla Teleservices Inc. violated federal law by terminating the unidentified customer service representative, who suffered from bipolar disorder and depression. The worker requested additional time off from work after taking a short-term disability leave, but Ryla refused.
Neither Ryla nor Alorica Inc., the company that acquired it in 2010, admitted to any wrongdoing.
The EEOC said Ryla was required to make “a reasonable accommodation” under the Americans with Disabilities Act as long as the accommodation didn’t cause an undue hardship for the company.
Alorica, a telesales and data services company,, agreed to pay $135,000 to settle the EEOC lawsuit.
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