Borrowers can call Rust Consulting, the paying agent, at 1-888-952-9105 to update their contact information or verify that they are covered by the settlement.
The nation’s largest banks will begin sending payments this week to millions of Americans who may have been wrongfully foreclosed on during the housing crisis.
A total of $3.6 billion in cash will be distributed to 4.2 million borrowers who lost their homes or were at risk of foreclosure, the Federal Reserve and the U.S. Comptroller of the Currency said Tuesday. Payments will range from $300 to $125,000. About 90 percent of borrowers whose mortgages were serviced by 11 of the banks — including SunTrust, Wells Fargo and Bank of America — will receive payments by the end of April, the agencies said.
The last group of payments is expected in mid-July.
A large share of those receiving payments, about 3 million borrowers, will each get only $300 or $400, according to data issued by the two agencies. Around 80 percent of them will receive $1,000 or less.
At the other end of the scale, $125,000 payments will go to 1,082 military personnel, who were foreclosed upon in violation of a law prohibiting foreclosures on active-duty service members, and to 53 borrowers who weren’t in default on their mortgages but still lost their homes.
Generally, homeowners who were wrongly denied a loan modification are entitled to relatively small payments. By contrast, borrowers whose homes were deemed to be unfairly seized are eligible for the biggest payments.
The amounts apply to borrowers whose mortgages were serviced by the 11 banks, which also included Citigroup, HSBC, MetLife Bank, PNC Financial Services, Sovereign, SunTrust, U.S. Bank and Aurora. Thirteen banks reached a settlement with the federal agencies in January. They agreed to pay a total $9.3 billion in cash and in reductions of mortgage balances. Details for Goldman Sachs and Morgan Stanley will be announced in the near future, the agencies said.
The banks settled the regulators’ complaints that they wrongfully foreclosed on borrowers with abuses such as “robo-signing,” or automatically signing off on foreclosures without properly reviewing documents.
The settlement covers borrowers whose homes were in any stage of the foreclosure process in 2009 or 2010. The deal drew criticism because it ended an independent review of loan files that the two agencies ordered in 2011.
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