Driver services department back online after ‘technical problems’
The Georgia Department of Driver Services is again able to help customers after a statewide outage put its systems offline for hours Tuesday morning.
A connectivity issue caused by an overnight upgrade brought the system down, DDS spokeswoman Susan Sports told AJC.com. The technical issue hampered customer service at the DDS on what the department’s website says is its busiest day of the week.
An alert on its website said the DDS is "unavailable to serve customers at this time."
In a tweet, the DDS said that most of its services were down "due to unexpected technical problems."
Due to unexpected technical problems most of our services are down. We apologize for the inconvenience and will keep you updated. pic.twitter.com/OBIBQqebpM
— Georgia DDS (DMV) (@GeorgiaDDS) March 26, 2019
Licences were still issued sporadically during the outage, Sports said. She said the problem was resolved after about two hours, and systems were brought back online shortly after 11 a.m.
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About the Author
Asia Simone Burns is a watchdog reporter for the AJC. Burns was formerly an intern in AJC’s newsroom and now writes about crime. She is a graduate of Samford University and has previously reported for NPR and WABE, Atlanta’s NPR member station.
