Last week, Chick-fil-A announced some routine menu changes. But one change sparked outrage from the item’s fans: the discontinuation of the humble side salad.
The side salad has been a part of Chick-fil-A’s menu for more than a decade, but the chain announced it was getting rid of the item in order to “simplify” the menu, according to a statement.
“For our Restaurant Team Members to continue to deliver quality food and signature hospitality, at times, we have to make difficult decisions to help simplify our menu,” a company statement explained.
But now, the popular food chain has decided against removing the side salad from its menu, raising the question: What changed?
A representative from the company said they’d received tons of of customer feedback arguing in favor of keeping the popular side salad.
“At Chick-fil-A, our guests come first. Based on feedback, we have decided not to remove our Side Salad from the menu,” read a statement from Chick-fil-A. “We will continue serving the item at participating restaurant locations and hope customers continue to enjoy this menu offering.”
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