Chick-fil-A releases behind-the-scenes look at drone delivery tests

Chick-fil-A is using drones to bring food right to your doorstep — at a few select locations

Credit: WSBTV Videos

Chick-fil-A tests drone delivery service at select restaurants

Chick-fil-A’s Brandon, Florida, restaurant announced on Nov. 13 that, for a limited time, it will provide a drone delivery service at no charge to its customers. The Florida eatery also took to Instagram to share a quick look behind the scenes of the drone delivery service.

“Drone delivery is now here at Chick-fil-A E. Brandon/Valrico only!” the restaurant said on Facebook. “For a limited time, order Chick-fil-A Delivery and enjoy a $0 delivery fee. The current delivery hours are Monday through Friday from 10:00am to 6:00pm, subject to availability. Delivery distance is limited.

“When placing your order on the Chick-fil-A app, select ‘Chick-fil-A Delivery’ to ensure your order will be delivered by drone.”

Drone delivery is now here at Chick-fil-A E. Brandon/Valrico only! For a limited time, order Chick-fil-A Delivery and...

Posted by Chick-fil-A E. Brandon/Valrico on Monday, November 13, 2023

Chick-fil-A first announced its foray into autonomous delivery robots back in May 2022, when the Atlanta-based franchise revealed that a limited number of restaurants were prototyping the technology.

“It’s always going to be about well-prepared, quality food,” John Featherston, senior director of new ventures, said in the May 2022 press release. “But where and how you consume your Chick-fil-A meal based on your daily needs is constantly changing. We want to learn how to extend our hospitality from our restaurants to meet you where you are.”

According to USA Today, Chick-fil-A’s drone delivery innovation is still in its adolescence — but it may be coming to more locations soon.

“Chick-fil-A is always exploring new ways to provide the best experience for our guests,” the company said in a statement to USA Today. “We are in the early stages of testing drone delivery at a small number of Chick-fil-A restaurants.”

Georgia’s most iconic fast-food chain did not, however, reveal which locations will be testing the automated drone delivery service in the future.

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