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In March, an 83-year-old man from California was alarmed when he received a bill from AT&T for over $8,000.
According to the Los Angeles Times, Ron Dorff reported the billing error and the company said a technician would be sent out to investigate. That allegedly didn't happen, and the charges kept piling up.
By April, the senior owed a whopping $24,000.
Dorff only has dial-up service, with a subscription rate of $51 per month.
Yes, dial-up service still exists. In fact, the Times reports that over 2 million people still have AOL dial-up Internet service.
Dorff again called AT&T, disputing the sky-high charges. A technician finally came out, but only said that there was something wrong with the modem.
When Dorff asked that the bill be reduced, the AT&T rep reportedly refused, claiming the elderly man, who lives on Social Security, would be required to pay the entire amount.
Dorff contacted the Times, and when a reporter inquired with the company, AT&T quickly removed the charges.
AT&T says the man’s modem was using a long-distance number to access the dial-up service, and the modem has since been reset.
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