A reader, George, writes in: “Have you any thoughts about the best minimum speed to get good Netflix? Netflix says at least 6 Mbps. My Time Warner Internet download tests at about 16 Mbps, but streaming a high-definition movie, it will still shut down after a while and reload at a lower quality setting.”

Streaming HD video can take a lot of bandwidth, and the bottleneck may not be with the Internet connection itself. If you’re using Netflix on an underpowered/slow device (cable boxes or HDTVs with built-in Netflix apps), it could cause problems.

The biggest culprit I’ve found for choppy, unreliable video is trying to stream Netflix over a Wi-Fi connection versus a wired connection to, say, an Apple TV or Roku device that supports an Ethernet cable connection. I use a set of Powerline Ethernet adapters to get a wired connection from my router (way upstairs) to my TVs (living room and bedroom). They sell for about $50 or less and aren’t prone to interference from, say, microwave ovens.

If problems persist, let your Internet service provider know you’re having Netflix issues.

Email Omar Gallaga at ogallaga@statesman.com

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Julian Conley listens during opening statements in his trial at Fulton County Superior Court in Atlanta on Wednesday, Sept. 17, 2025. The 25-year-old is accused of fatally shooting 8-year-old Secoriea Turner in July 2020. (Abbey Cutrer/AJC)

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