In April, MARTA suspended 70 of its 110 bus routes, focusing service on its busiest routes and on key corridors. It increased the frequency of service on most of the remaining routes and added one circulator route on Oakley Industrial Boulevard.
The move was designed to encourage social distancing on buses during the pandemic. MARTA says operating buses more frequently on the remaining routes allows passengers to spread out, which has alleviated overcrowding.
MARTA says the “essential service plan” served 17 hospitals, 22 urgent care centers, 85 grocery stores and 16 job centers or industrial hubs.
Since implementing the plan, the agency has restored eight bus routes. And it plans to bring back two more Oct. 24: Route 74 (Flat Shoals Road) and Route 81 (Venetian Hills/Delowe Drive).
Still, the service cuts have come under fire. A lawsuit pending in Fulton County Superior Court says CEO Jeffrey Parker did not have the authority to eliminate the bus routes without public input or a vote by the MARTA board (MARTA says he has the authority). And on Friday protesters said the cuts have disproportionately affected minorities and the poor.
“People depend on the bus to get to work, feed their families — things that we take for granted,” said state Rep. Viola Davis, D-Stone Mountain, who attended the protest.
MARTA says 64% of minority and low-income residents in its jurisdiction live within a quarter-mile of the remaining bus routes.
“We are very aware that the essential service plan causes hardship,” MARTA chief of staff Melissa Mullinax said. “That’s why we’ve been adding back routes.”
The agency says it can’t restore full service until pandemic conditions improve. It noted that Georgia’s seven-day rolling average of positive cases was 1,272 as of Thursday — far above the average of 825 when service was suspended.
“These numbers underscore the importance of continuing to social distance and wear masks,” the agency said in its statement. “And because capacity on current bus routes is still stretched, the essential service plan is as necessary today as it was in the spring.”
MARTA said it has restored routes as it’s able, prioritizing them based on the impact on vulnerable populations, essential destinations along the route, pre-COVID ridership and customer comments.