“Firefighters then determined they could place a short ladder into the elevator car and extricate the occupants two at a time by transferring them to the roof of the working elevator car, bringing them up to the 45th floor, and having them step off,” Richardson said.
After four trips and about 45 minutes, all eight people were safely back on the 45th floor.
Fire crews then turned the scene over to building personnel for elevator repairs, Richardson said.
“We are very grateful to the Atlanta Fire Department and our elevator maintenance company who safely evacuated guests from an elevator last night,” hotel manager Frank A. James said in an emailed statement. “The cause of this incident is under investigation, and the safety of our guests and employees is always a top priority.”