Customers who haven’t paid past utility bills are still responsible for them. Utility providers are expected to offer them installment payment plans.
Georgia Power said it waived late fees during the moratorium. AGL said individual gas marketers determine whether to assess late charges.
About 160,000 Georgia Power residential and commercial customers are more than 60 days late on their electric bills, according to the PSC. And AGL has projected that through the end of June more than 62,000 customers may be at risk of eventual shut offs for non-payment. It would take weeks to actually end service to them all.
Neil Sardana, an organizer for the Sierra Club’s Beyond Coal Campaign, had urged the PSC to block shutoffs until most unemployed workers are rehired and there is a significant decline in local coronavirus cases.
“Unfortunately, on both health and economic measures, this crisis is far from over,” he wrote in a statement.
Liz Coyle, who leads consumer advocacy group Georgia Watch, said she wants to make sure consumers aren’t suddenly hit with large utility bills and that their credit scores aren’t damaged by the process.