But Gloria Smith of the Fulton County District Attorney's Office kept up with his request and got his record cleared. (At one point, she feared for his safety when he temporarily stopped responding to her e-mails.) Major Smith and his company raised a U.S. flag in honor of Gloria Smith in Iraq and, during a recent ceremony here, he gave her keepsakes and the flag that flew in her honor.
"I am very appreciative of Gloria," Major Smith, a 23-year military veteran, said in a statement. "She went above and beyond to assist me and provided outstanding customer service. She really means a lot to me and I am truly grateful."