Standard building capacity for a grocery store is 1 person per 60 square feet, according to a Kroger press release. New reduced capacity limits will put the number at 1 person per 120 square feet. Kroger will begin to monitor the number of customers per square foot in its stores using QueVision technology.
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“By leveraging QueVision, our technology system that uses infrared sensors and predictive analytics, we will be able to more efficiently support our new capacity limits, creating a safer environment for our customers and associates,” said Yael Cosset, Kroger's chief technology and digital officer.
The move comes after the Cincinnati-based chain made other changes to protect store associates and customers due to the coronavirus.
In March, Kroger altered store hours for high-risk shoppers. It also previously installed plexiglass partitions at pharmacies, checkout lanes and Starbucks locations at stores. Kroger will hire 20,000 more workers to help with needs due to the coronavirus pandemic. Employees have also been permitted to use masks and gloves, which the store is working hard to obtain. Kroger has also cleaned commonly used areas more frequently. Plus, to encourage physical distancing in checkout lanes, floor decals have been placed.