Complaints continue against headstone company; police investigating

A grave marker company that allegedly failed to deliver a headstone to a metro Atlanta woman is being investigated for possible fraud, police said.

Chattanooga police have opened an investigation into Wichman Monuments after two complaints were made, a police spokesman told the Chattanooga Times Free Press.

“The CPD will present any facts of this case to the district attorney's office once the investigation is complete," spokesman Rob Simmons said.

A Paulding County woman, Pam Dean, said she is out more than $3,000 after she paid Wichman for a monument for her late husband’s grave, The Atlanta Journal-Constitution previously reported. No grave marker has been delivered to her.

“When I call the company,” Dean said, “it goes to voicemail and a message that the voicemail is full.”

Complaints in "the low 30s" have been brought against the company, according to the Better Business Bureau in Chattanooga. Claims total tens of thousands of dollars, a BBB spokesman said.

Jim Winsett, spokesman for the BBB of Southeast Tennessee and Northwest Georgia, said complaints concern money paid to Wichman Monuments for work that has not been done.

"We've seen up to $8,000 (in one case) which was already paid," he said.

Complaints to the BBB are coming from a 150-mile radius of Chattanooga, which the company's website says it covers, Winsett said.