Update: Atlanta (Fulton)

During the summer, we were inundated with emails about leaf pickup in the city. As the clock moves into fall and peak leaf season, we’re still receiving similar complaints from city residents.

A reader said that he had seen articles in the paper about missed pickups in other neighborhoods, so this is a more significant issue than just one neighborhood. He would love to see the issue addressed before the autumn leaves start falling in communities across the city.

We sent the issue back to the city to see if it could finally be resolved.

Days on the list: 42

Who’s looking into it: City of Atlanta Department of Public Works Commissioner Al Wiggins Jr., 404-330-6240, AWiggins@atlantaga.gov

Item: Doraville (DeKalb)

Pat Bennett has an issue with a railroad crossing in Doraville.

“On Honeysuckle Lane in Doraville, there is a inactive railroad crossing that is a severe traffic hazard. You have to zig zag across to avoid all the pot holes putting you in the path of oncoming traffic. We have had a customer blow out a tire on this rough crossing. Your attention to this problem will be greatly appreciated,” Bennett wrote.

Railroad crossings can be complex issues encompassing various jurisdictions, so we started the inquiry with a railroad company for further information.

We sent the issue to the railroad company to see if they could help resolve the issue.

Days on the list: 2

Who’s looking into it: CSX media relations, mediateam@csx.com.