A: Windows 7 makes it easy to transfer some -- but not all -- data from an old computer to a new one. You can read about the free feature and how to use it at www.microsoft.com.Type the words Easy Transfer into the search function. For files not automatically transferred, you can use your back-up. All computer users should back up their data routinely – new computer or not. If your back-up files are on an external hard disk, simply connect the disk to your new computer and transfer the files.
When it comes to your old programs it's best to install them on the new computer using the original installation disks. There is commercial software that can and will transfer programs, but I've had the best experience with a fresh installation for a variety of reasons. One really important thing to do: Keep the old computer around and running on your home network for a few months after you start using the new computer. That way if there's information you forgot about you'll have it right there. Another thing to keep in mind -- making the jump from Windows XP -- is that you're probably moving from a 32-bit operating system to a 64-bit system. Some of your old programs may not work on the new machine.
Q: Whenever I try to open a link in an email I get a pop up that says “This operation has been cancelled because of restrictions in place on this computer. Contact your system administrator.” Any ideas?
A: Go to this web page: http://support.microsoft.com/?kbid=216583. First read the entire page. Then -- unless you have a specific reason not to -- click on the link called "fix it." If for some reason you want to fix the thing yourself -- instead of using the Microsoft fix it button, you'll find directions for making the changes needed by hand. But most people probably should click the button that automates the fix.