A Wells Fargo spokeswoman said the bank changed its methods for handling Veterans Administration refinancing loans several years ago to fix the alleged problems and settled the lawsuit to “put the matter behind us.”
The San Francisco bank, which is metro Atlanta’s second largest bank in terms of total deposits, has been bruised lately in a number of legal skirmishes over its practices.
Last year, the federal Consumer Financial Protection Bureau and other agencies alleged that the bank's employees broke the law by opening more than 2 million credit card, checking and savings accounts without customers' knowledge, in order to meet sales quotas and win bonuses.
Last month, Wells Fargo said it would refund customers after admitting that about 570,000 borrowers may have been wrongly pushed into auto insurance policies that they didn’t need.
In the Atlanta whistleblower case, which affected veteran homeowners across the nation, Bibby and Donnelly alleged that Wells Fargo illegally collected lawyers’ fees and closing costs from borrowers who refinanced their mortgages, even though such charges were barred under the VA’s refinancing program.
The bank hid the fees by mislabeling them, according to Atlanta law firm Butler Wooten & Peak, one of three firms that represented the whistleblowers.
The law firm said taxpayers also lost money due to the alleged fraud. Under the VA loan guarantee program, the agency paid Wells Fargo a portion of any loans on which the borrowers defaulted, even though the fraudulent fees would have negated the government loan guarantees.
Friday, Wells Fargo spokeswoman Crystal Drake said, “Today, we are settling this longstanding lawsuit, which did not seek any refunds for individual veterans, in order to put the matter behind us, and to focus on restoring trust in Wells Fargo.”
She said the bank had previously made compensation available to affected veterans.
“More than six years ago,” she added, “when questions about fees on certain Veterans Administration refinance loans were raised, we resolved those concerns by improving our internal controls to ensure that veteran customers only pay appropriate fees on refinances.”
Under the federal whistleblower’s act, known as the Federal False Claims Act, people with knowledge of wrongdoing by a company can sue on behalf of the government, and collect up to 30 percent of any resulting settlement or jury award.
“Ultimately the government decided not to participate” in the lawsuit, Butler Wooten said in a press release.
Jim Butler, with Butler Wooten, said the whistleblowers’ share of the $270 million in total settlements with the seven lenders is still being negotiated with the federal Justice Department.
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