“It was an act of God,” she said.
John Fortin, a Midtown Atlanta resident, finally received a delivery late Tuesday afternoon that was supposed to arrive last Thursday.
He thought UPS should refund the money for delayed deliveries because the company took too long to recover after the storm.
“I understand the storm caused problems initially, but they dropped the ball,” he said. “They didn’t deliver it in a timely fashion.”
Fortin did receive a shipping refund, but it was from the retailer, not UPS.
A FedEx spokeswoman said in an email that the company was “back to standard daily operations,” but did not say if all local packages had been delivered.