Coke's voice mail fizzles, company dumps it for text messages

The soft drink powerhouse has given employees the option to dump landline voice mail inboxes and most of them -- a whopping 94 percent of them, in fact -- have taken the company up on the option, The Los Angeles Times is now reporting. 

>> Read more trending stories  

When you're talking a multibillion dollar corporation, the less than $100,000 it is saving is not the only reason behind the move. 

Spokesperson Amanda Rosseter said in a email sent to various media outlets, including CBS News and The Los Angeles Times, that the reason is to change "the tools and methods in which we communicate as a company."

In an internal memo Bloomberg uncovered, Coke's Chief Information Officer Ed Steinke said the system was turned off "to simplify the way we work and increase productivity."

Bloomberg reported that the younger workforce uses text messaging and email more than the time consuming voice mail system.  

The company is in the midst of a plan to cut $3 billion in annual expenses by 2019, The Atlanta Journal Constitution reported in October after Coke announced slumping sales worldwide.

So what do you think?  Should companies toss voice mail, or is there still a benefit to recording a message?  Cast your vote in our poll

Support real journalism. Support local journalism. Subscribe to The Atlanta Journal-Constitution today. See offers.

Your subscription to the Atlanta Journal-Constitution funds in-depth reporting and investigations that keep you informed. Thank you for supporting real journalism.

X