*Live navigation, which could tell you where your bus or train is and when to expect it.
*Fare payment, so customers wouldn’t have to fiddle with paper tickets or multiple methods of payment.
*User accounts that would allow customers to set default preferences or schedules.
*Links to ride-hailing and other services, to make door-to-door trip planning easier.
Many of the details are yet to be worked out. Among them: Whether the agency would develop the app itself or allow a private firm to provide the service.
First, it’s addressing thorny challenges like standardizing route data among numerous agencies. That includes hashing out details as mundane as whether the agencies spell out “road” or abbreviate it.
Developing the app is just one way the authority hopes to fashion a seamless public transportation system out of the alphabet soup of transit services. Other challenges include standardizing fare structures and better coordinating transit routes. Such changes could take years.
In the meantime, agency officials say a single app could make navigating the current system easier.
Look for news on the federal grant later this month.