Travelers who use off-airport parking at Hartsfield-Jackson International Airport must now go to a new location for shuttle pickups at the domestic terminal.
To make way for the first stages of construction to prepare for a new InterContinental Hotel to be built next to the world’s busiest airport, off-airport parking shuttles on Monday began picking up passengers at the Terminal North lower level.
The new off-airport parking shuttle pickup location will be in effect for roughly two years, according to airport officials.
On Monday morning, there were some directional signs and airport staff in certain areas to direct passengers.
There was still some confusion when passengers who were unaware of the shift went to the previous longtime off-airport parking shuttle zone at the ground transportation center outside the west exit of the domestic terminal, where there are now regional shared-ride shuttle pick-ups. Off-airport parking customers then walked back through the terminal to get to the new location.
To get to the new off-airport parking shuttle pick-up location, passengers should head to Terminal North escalators behind baggage carousel 4 and go down to the lower level, exit through door LN1 and turn left.
Passengers arriving on Delta Air Lines, the dominant carrier at the Atlanta airport, should cross over to Terminal North to take escalators down to the off-airport parking pickup area.
At the new shuttle pickup area, there are no designated spaces for particular parking companies as there were at the old location.
Instead, the shuttles line up along the curb as they arrive, and passenger can check in at a podium for more information on their shuttle.
There is no change for shuttle drop-offs, which will continue to be at the outer curb on the upper level of Terminal North. Family and friends picking up travelers can still go to the Terminal North lower level for less-congested curbside pickup along the main lower level curb beyond the initial shuttle pickup zone.
The airport plans to announce later this fall the relocation of other ground transportation services to make way for the hotel.
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