How to report a power outage caused by Hurricane Helene

Dave Nadler, a warning coordination meteorologist at the National Weather Service, explains the potential impact of Hurricane Helene on Georgia and the South.

Powerful storms have the capacity to knock out power to thousands of households in Georgia.

Residents can lose electricity in the middle of the night or wake up after an overnight storm to fallen trees in their yard, downed power lines in the streets, delayed school openings and broken traffic lights.

If you’re without power in the metro Atlanta area, here’s what you need to know:

To report an electric service outage to Georgia Power, contact their customer service by calling 1-888-891-0938 or online at https://customerservice.southerncompany.com/Outage/Service.aspx

To track Georgia Power restoration efforts, check out the Georgia Power outage map.

Not a Georgia Power customer? Check this list of power companies in Georgia for more information:

Central Georgia EMC

To report an outage: 770-775-7857

To track restoration efforts: outage.cgemc.com:8181

Cobb EMC

To report an outage: 770-429-2100 or reportoutage.cobbemc.com/ReportOutage/SSvcController/reportanoutage

To track restoration efforts: cobbemc.com/maps/OutageWebMap

Coweta-Fayette EMC

To report an outage and track restoration efforts: 770-502-0226 or https://outage.utility.org

GreyStone Power Corp.

To report an outage: 1-866-473-9786 or 770-942-6576, or outageentry.com/CustomerFacingAppJQM/outage.php?clientid=GREYS&openingPage=report

Habersham EMC

To report an outage and track restoration efforts: 706-754-2114, 706-865-4362, 1-800-640-6812 or https://niscconnect.hemc.coop/maps/OutageMap/

Jackson EMC

To report an outage: 1-800-245-4044 or outage.jacksonemc.com

To track restoration efforts: webapps.jacksonemc.com/nisc/maps/MemberOutageMap

Snapping Shoals EMC

To report an outage and track restoration efforts: 678-814-4961 or ssemc.smarthub.coop/Login.html#login

Sawnee EMC

To report an outage: call 770-887-2363 or text 678-999-8124 or sawnee.com/content/report-outage

To track restoration efforts: sawnee.com/content/current-outages

Walton EMC

To report an outage: 770-267-2505 or outageentry.com/CustomerFacingAppJQM/outage.php?clientid=WALTON&openingPage=report

To track restoration efforts: outageentry.com/CustomerFacingAppJQM/outage.php?clientid=WALTON