A spokesman for Urban Air Trampoline provided a statement in a voicemail.
“Urban Air is committed to ensuring the highest levels of safety to our guests and employees,” the spokesman said. “We focus on meeting and exceeding industry standards in our training and operating procedures."
Urban Air representatives would not discuss the specifics of the lawsuit, but did say the family signed a waiver.
The waiver warns parents of potential risks that can result in injury, including minor injuries, serious injuries, and "catastrophic injuries."
After signing the waiver, parents also acknowledge Urban Air will not pay for medical expenses.
“Participant acknowledges that the protected parties will not pay for any cost or expenses incurred by participant if participant is injured,” the waiver says.
Neither the family nor their attorney have returned messages requesting additional comment.
The family claims Urban Air employees failed to do their jobs, and Urban Air failed to adequately train employees on safety precautions, among other allegations.
The family is suing the adventure park for $750,000 in damages to cover “all past, present and future medical expenses associated with treatment of his medical condition.”
The money would also cover lost wages, since the parents said they “lost time from work” because of the fall.
Nationally, injuries at trampoline parks are an "emerging concern," according to a study published in the Official Journal of the American Academy of Pediatrics.
The study found a “significant” increase in patients visiting emergency departments due to injuries at trampoline parks, as the recreational trend becomes more popular in cities across the U.S.
“Additional investigation and strategies are need to prevent injury at trampoline parks,” the study concluded.
Tim Ware, a parent in Shelby County, said employees at the indoor parks need to remain focused.
“I want every employee looking at my daughter the same way they would look at a family member of theirs,” Ware said. “Say, ‘Hey, we have a responsibility to do everything in our power to make sure this kid is safe.’”