Norcross allows power customers to defer payments due to coronavirus

Norcross has formed a Media, Marketing and Communications Task Force to evaluate current communication processes, print publications, web presence and use of social media platforms. (Courtesy City of Norcross)
Norcross has formed a Media, Marketing and Communications Task Force to evaluate current communication processes, print publications, web presence and use of social media platforms. (Courtesy City of Norcross)

Norcross Power customers can defer payments through the end of June if they’re experiencing financial hardships due to the coronavirus.

The Norcross City Council passed a measure allowing the payment deferrals Monday night. People and businesses going through financial difficulties can apply for a deferral which would allow them to pause payments for the months of April, May and June. Approved customers wouldn’t have a payment due until June 30, and late fees and penalties would not be assessed until July 30.


“We’re trying to help our citizens and businesses get back on their feet,” said Mayor Craig Newton.

Customers that wish to defer their payments must submit a “statement of inability to pay” by May 1. The payments will still have to be made, but once customers are approved, they have some extra time to make them.

The move was an amendment to the city’s emergency declaration. It was passed unanimously.

The utility serves about 4,500 customers in the Gwinnett County city.