The Duluth City Council recently agreed to enter into an agreement with iWorQ Systems to provide software applications to meet the needs of the Department of Planning and Development as well as licensing functions managed by the City Clerk’s Department. These applications include building permits, development permits, planning cases, code enforcement, work orders, inspections, stormwater MS4 compliance, alcohol licenses, occupational tax certificates and asset management.
The city considered software from three qualified vendors before selecting the iWorQ system. The initial setup and training will be a one-time cost of $16,000. The annual agreement cost of $24,500 will start in Fiscal Year 2021. These expenses are expected to be covered by the reduction in cost that will occur when the city ceases using another provider for similar services.
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