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Duluth police to purchase new “ShieldForce” software

The Duluth City Council recently approved an amendment to the FY20 budget to allow the police department to purchase a new software application known as New World “ShieldForce.” (Courtesy Tyler Tech)
The Duluth City Council recently approved an amendment to the FY20 budget to allow the police department to purchase a new software application known as New World “ShieldForce.” (Courtesy Tyler Tech)

The Duluth City Council recently approved an amendment to the FY20 budget to allow the police department to purchase a new software application known as New World “ShieldForce.” The new application will expand the functionality of the city’s current Computer Aided Dispatching (CAD) to include smartphones, tablets and watches.

The application is expected to improve officer and planning code enforcement efficiency by allowing officials to receive CAD information while away from their in-car computer. By purchasing in Dec, the city will receive a discount on the purchase price and unlimited user licenses.

The cost of the application and smartphones is $40,500 and will be purchased using 2017 SPLOST funds.