In anticipation of upgrades to statewide vehicle services, DeKalb County Motor Vehicle services will be offline and unavailable for a brief period, according to a press release. The Georgia Department of Revenue is installing a new state-of-the-art system, Georgia DRIVES, to upgrade and modernize the vehicle registration and titling system. The new Georgia DRIVES system will enable more self-service options, improve customer service, and enhance data integrity.
Beginning Thursday, May 23, DeKalb County vehicle services will be closed in preparation for the system upgrade. Implementation of the new system will require the vehicle registrations and titling services to be unavailable May 23 to May 28.
To accommodate for the closure, the Motor Vehicle and Commercial/Dealer lobbies will be open to the public 9 a.m. to 1 p.m. on Saturday, May 4 and Saturday, May 18. Customers are encouraged to complete all vehicle registrations and titling in advance of expiration dates and prior to the system upgrade timing.
What to Expect: May 23 - 28:
• All three DeKalb County Tag Offices will not be able to process transactions.
• All online motor vehicle-related services including, online tag renewal services, will be offline.
• Motor Vehicle Self Service Kiosks will be offline and inoperable.
• Motor Vehicle Division will only be able to process Trip Permit transactions at the DOR Southmeadow facility. All other transactions including International Fuel Tax Agreements and International Registration Plans will be unavailable.
How will this impact Georgia customers and drivers?
• All Georgia residents who need to renew their vehicle registration in May and June are asked to please renew early, prior to Tuesday, May 21.
• Customers and dealers seeking to conduct any title transactions should complete their business at a county tag office prior to Thursday, May 23.
• Customers can still purchase vehicles and dealers will still be able to issue temporary operating permits.
• Law enforcement will still have access to motor vehicle records through a statewide backup file.
• The Department of Driver Services will not be affected.
Information: www.DeKalbTax.org
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