The county formed teams to focus on each of the five major categories — people, process, culture, performance assessment and technology — identified in the report. They will support a sixth team in coming up with actionable strategies, according to the county website.
“We’ve created a hierarchy of diverse teams to methodically work through every recommendation,” Stephens said in a statement on the county’s website. “Those teams have been given significant leeway to determine how we will work through addressing the report’s findings with expectations of consistent progress and ongoing communication.”
Mauldin & Jenkins conducted the performance review over 15 months. The process included surveys, in-person interviews, job shadowing and walkthroughs.