Take to Task

Alan Kendall hopes this water leak can soon be fixed.

Credit: Alan Kendall

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Alan Kendall hopes this water leak can soon be fixed.

Credit: Alan Kendall

Credit: Alan Kendall

Item: Atlanta (Fulton)

A pothole leaves Lisa Johnson with an expensive repair bill.

“As I was sitting on 400 a week ago, waiting for over an hour for a tow truck to pick up my car, I kept thinking two things, “How could a hole that deep and big and dangerous not be fixed?’ and second, ‘I wish there were some way I could report it so that the next unsuspecting driver didn’t have the same experience I had. My husband told me you were just the person to help—at least with the second part,” she wrote.

She said she was exiting from 400 south onto the Glenridge Connector and the hole was at the beginning of the exit ramp on the left.

“After driving into the hole both of the left tires were flat, both of the wheels were bent, and there was some other issue on the underside of the car. I can’t remember specifically how the mechanic identified it. The total, with the tow, was over $1,600, a very expensive hole!! I hope you can help,” she added.

We sent the issue to DOT and will let you know when it is fixed.

Days on the list: 2

Who’s looking into it: DOT spokesman Natalie Dale, ndale@dot.ga.gov

Item: Atlanta (Fulton)

In August, Alan Kendall told us about a water leak.

“I called ATL311 to report a water pipe leak on Northside Parkway NW several weeks ago and received a case number of CS0215814 from the person I talked to. She said I could use the case number to upload pictures. But that case number never came up on the ATL311 website to upload the pictures,” Kendall said.

He explained the leak is between the intersection of Pinestream Road and the Atlanta Speech school on the same side as the speech school on Northside Parkway.

“Perhaps you can have better luck getting the city of Atlanta to respond to my report of the leak,” he added.

Since we have not heard from the city, we resubmitted it.

Days on the list: 92

Who’s looking into it: Atlanta Department of Transportation Commissioner Josh Rowan, ATLDOT@atlantaga.gov

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