Beginning Tuesday, Dec. 1, anyone needing to contact Norcross Power can access them through their new 24-hour, 7-day a week number: 678-421-2069.

After 5:00 p.m. calls will automatically transfer to Interactive Utility Communications who will manage the calls based on the type of problem needing assistance including outages, cut-offs, and interruptions of service.

At 8:00 a.m. the calls will transfer back to the Norcross Public Works, Utilities and Parks Department. For power outages or other issues, residents are reminded to not call Norcross Police, as has they have done in the past.

About the Author

Keep Reading

Fulton County Magistrate Court Judge Todd Ashley hears testimony at a hearing on Wednesday, Dec. 10, 2025, in the case against Shannen Grimes, who faces a murder charge in the death of her daughter. (Ben Hendren for the AJC)

Credit: Ben Hendren

Featured

Democrat Eric Gisler celebrated his Tuesday election victory at the Trappeze Pub in Athens, Ga. (AP)

Credit: AP