Second, provide the “Goldilocks” level of detail: Not too much, not too little. If you know the range of dates you’re interested in (let’s say, only documents generated since the first of the month), include that qualifier. It’ll produce a faster result than asking for “all” documents. But also be careful about being too specific — don’t ask for “the September 21 report” unless you’re absolutely sure it wasn’t dated the 22nd.
Third, be an assertive consumer. If your request is denied, you are legally entitled to an explanation — not just “it’s our policy not to give out that information,” but an actual exemption in the Open Records Act that entitles the agency to refuse. And the same goes for any costs you are asked to pay: If the bill looks suspiciously high (more than a few dollars), ask for an itemized breakdown of the fee, as Georgia law limits what agencies can charge (10 cents per page copied, plus “reasonable” fees for time spent searching).