As of late Wednesday, details of the new pact had still not been disclosed.
But CWA District 3 Vice President Richard Honeycutt praised workers for supporting the unexpected strike, which gave leverage to negotiators.
“Members’ spirit and solidarity over the last four days showed the company that we would not back down until they bargained with us in good faith,” said Honeycutt. “This was a historic strike that showed the power that working people have when they join together.”
The union said that workers would be expected to return to their jobs Wednesday by 1 p.m.
The workers’ four-year contract had expired Aug. 3.
Unlike many strikes, the AT&T walkout was not preceded with escalating public announcements about an impasse in negotiations and it came to an end abruptly, after the union described bargaining Monday as “intense.”
The strike started at midnight Friday, with very little advance warning, triggered, the union said, by unfair labor practices and "bad faith" bargaining. The union charged that the Dallas-based, $170 billion-a-year company had sent negotiators who had no authority to make a deal.
Some local unions in Florida had walked out prior to the strike call, but union officials said those actions were spurred by issues in those areas and did not prompt the wider strike.
The strike itself involved workers across nine states, most of them technicians and customer service representatives. It included members of the largest local, Local 3204, in Atlanta.
During the strike, workers’ jobs were filled by managers and supervisors, with the company giving priority to urgent repairs and maintenance and postponing new installations.