From entry-level to the executive level, the retail industry offers a variety of jobs to people of all skill sets. Whether you prefer to interact with customers face-to-face or have the education and experience to manage things behind the scenes, Atlanta offers ample opportunities to establish a career in the retail sector.
Here are seven of the best retail jobs and what you need to know to land one of these positions, according to careerbuilder.com.
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Cashier
People who work in this entry-level position have the responsibility of being the "face" of the retail brand, as they are often the main contact point for customers. Applicants should be friendly, comfortable with talking to strangers and willing to assist with merchandise. Responsibilities include greeting and helping customers, processing payments and packaging purchases.
Kroger, The Home Depot and Finish Line currently have openings.
Customer service representative
Many CSRs work in call centers, engaging with customers over the phone or through chat applications. Others deal with customers directly. According to the Bureau of Labor Statistics, CSR positions are expected to increase as more companies choose to conduct business online. Those who decide to work in customer service should have good clerical skills, a clear voice and the patience for possible conflict resolution.
Verizon and David's Bridal currently have openings.
Assistant store manager
Of all the retail positions, assistant store managers perform the widest range of tasks that can shift daily depending on what's happening on the floor. They need advanced customer service skills and the ability to train new employees. Assistant managers also serve as liaisons between staff and upper management.
Jos. A. Bank Clothiers and Helzberg Diamonds currently have openings.
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Store manager
Responsible for the running of individual retail locations, store managers oversee marketing, staff and operations for the entire store. Other tasks include creating profit/loss statements for higher management and generating plans to improve store performance.
Cash America, Six Flags, Bed, Bath & Beyond currently have openings.
Buyer
Though the Bureau for Labor Statistics predicts slow job growth due to manufacturing declines and increased outsourcing, people with good communication and negotiating skills can still make a good living as a buyer. Locating goods, negotiating contracts, and analyzing sales are some of the daily tasks performed by retail buyers.
Sprouts and HSN currently have openings.
General manager
General managers supervise a company or department that is part of a larger organization. As with all retail positions, strong people skills are a must. General managers create policies that impact the entire company or department and work with store managers to coordinate performance indicators.
Krispy Kreme, National Vision and Delta Air Lines currently have openings.
Operations manager
This top executive in the retail sector is responsible for producing budgets, supervising managers and creating systems that keep the business flowing. Strong written communication skills and strong math skills are just a few of the qualifications required for this position.
