BBB said it opened a file on Broad Horizons last June and during a 36-month reporting period the BBB has had 1,763 inquiries about the company.
Corporate records filed with the Georgia Secretary of State's Office show that Broad Horizons was administratively dissolved in December 2015, but that it was reinstated in April of 2017. BBB said it had confirmed, however, that the notary stamp on the company's filing with the Secretary of State is fraudulent.
"We can’t tell people not to do business with a company but if they have an F rating and we're telling you they do not have the necessary license to do business in the state of Georgia, we're hoping that is enough for them to make an informed decision, or possibly just choose another company," said Dottie Callina, spokeswoman for the Better Business Bureau Serving Metro Atlanta, Athens & Northeast Georgia.
On a website where consumers report telemarketing calls, the AJC found postings from timeshare owners saying that they had received calls from the travel agency's phone number making offers on their timeshare properties that did not seem legitimate.
Broad Horizons Travel, Inc. is located at 1000 Parkwood Circle, SE, Atlanta, Georgia 30339, according to the BBB alert.