Business
Business

Chick-fil-A restaurants hit by outage, able to take only cash

Chick-fil-A restaurants around the nation were affected Friday by what the Atlanta company said was an outage involving a third-party payment vendor. The issue hit during the lunch rush for some.
Chick-fil-A restaurants around the nation were affected Friday by what the Atlanta company said was an outage involving a third-party payment vendor. The issue hit during the lunch rush for some.
By Matt Kempner
Feb 26, 2021

Chick-fil-A restaurants in Georgia and nationwide were hit Friday by a technology outage that prevented them from accepting anything but cash from customers.

The Atlanta-based company said the issue, which involved a third-party payment vendor, was resolved in about an hour and did not name the vendor. It said its restaurants are now processing payments normally.

The problem had impacted the chain’s ability to take credit or debit cards and, in some cases, limited processing of mobile transactions via Chick-fil-A’s app.

There are more than 2,600 restaurants in the chain.

About the Author

Matt Kempner is an award-winning journalist who seeks out intriguing twists about people and subjects beyond what the AJC might typically cover. A former columnist and editor, his past assignments have included business investigations, energy, the economy, entrepreneurs, big business, consumer spending, politics, government and the environment.

Follow Matt Kempner on facebookFollow Matt Kempner on twitter
More Stories

Keep Reading

Bartender Victoria Kuchenoff laughs with a regular customer, Britt Thomason, at Walk On’s Sports Bistreaux at The Battery in Atlanta on Friday, July 11, 2025. (Abbey Cutrer/AJC)

Credit: abbey.cutrer@ajc.com

Businesses near Truist Park bank on big All-Star Game boost

Restaurants and other businesses near Truist Park are staffing up, extending hours and planning special events to capture All-Star Game crowds.

Georgia’s First Liberty Building & Loan hit with lawsuits after collapse

Legal troubles are swirling around First Liberty Building & Loan and related firms since the company ceased all business operations in late June.

Tyson Foods subsidiary faces federal fine for deadly Georgia explosion

An explosion inside the boiler room at the chicken plant in Camilla seriously injured two workers and killed a woman outside of the plant last December.

The Latest

The Mercedes-Maybach GLS 600 SUV is a good example of a modern luxury vehicle. (Courtesy of Brian Moody)

Credit: Special

What do you get with a $200,000+ luxury SUV? The options are endless.

As Fulton eyes property tax increase, critics say commercial values too low

California upgraded its film incentive program. How will this affect Georgia?

Featured

Rebecca Ramage-Tuttle, assistant director of the Statewide Independent Living Council of Georgia, says the the DOE rule change is “a slippery slope” for civil rights. (Hyosub Shin/AJC)

Credit: HYOSUB SHIN / AJC

Georgia disability rights advocates fear weakening of U.S. accessibility law

Advocates worry the Department of Energy’s move could be the start of a broader effort by other federal agencies to roll back civil rights rules.

From boycott to ballgame: Baseball’s political All-Star Game saga returns to Georgia

MLB pulled the 2021 All-Star Game from Georgia over the state's voting law, Senate Bill 202. Now it’s back — and Republicans say the return proves they were right all along.

OPINION

Beyoncé’s ‘Cowboy Carter’ tour pushes fans outside the norm

Preparations for the show pushed people out of their comfort zones — into new stores, new communities, a new style of dress, and in some cases, to visit new cities.