But local business leaders on board a two-hour flight to demonstrate the new upgrades told KIRO 7 on Thursday that Delta has been lobbying hard for their business. "I've totally seen the Delta/Alaska Airlines push," Fearey Group CEO Aaron Blank said. Blank told KIRO he was a loyal Delta customer until recently, when he switched all his company business to Alaska Airlines because of what he calls a commitment to Seattle-based companies and Alaska's superior customer service. "Competition is good," Blank said mid-flight. "Competition keeps you on your toes. It makes you innovate, makes you grow any business. Having Delta push Alaska is a really good thing for this airline."
Adam Schoenfeld is the CEO of Seattle-based Simply Measured. He told KIRO he appreciates what he called "the little things" included in Alaska's upgrade. "The food, the wine, the in-flight entertainment to make the experience better. That's great to see," Schoenfeld said. But his favorite new feature was the USB power outlets at every seat. "You're traveling for business, you don't want to have to search for an outlet at the airport to charge your devices before you board. You can just be comfortable, get on the plane, plug in your phone, you're good to go!" The only complaint Adam Schoenfeld had --- he'd like to see faster Wi-Fi.