VA Secretary Robert L. Wilkie, said, “The new Community Care Network contract awards reflect our ongoing commitment to increasing veterans access to care and were designed based on feedback from veterans and other stakeholders.”
The community care system, refined under last year's MISSION Act passed by Congress, has had problems getting Georgian and other veterans in to see doctors in a timely manner. Georgia veterans particularly have had waits times of more than a month. Many complained to The Atlanta Journal-Constitution about the problems with the system.
The VA put out the contract for a provider and chose Optum last year.
Care providers under contract to TriWest will not be automatically enrolled in the new network. They must sign up with Optum to continue providing services to veterans.
Other locations to be served by Optum include Alabama, Arkansas, Florida, Louisiana, Mississippi, Oklahoma, Puerto Rico, South Carolina, Tennessee, and the U.S. Virgin Islands.