What is needed is a national program that trains poll workers and ensures adequate staffing and resource management for every polling site in the country. We need to invest in acceptable working conditions for the people at the front lines of upholding the very fabric of our democracy — free and fair elections. We never question the impact of overworked, under-trained poll workers on our elections. In this time of raised awareness, it is up to us to ask those questions.
We need to employ adaptive learning technologies to train poll workers effectively and efficiently. We need to diversify our staffing so that polls are accessible to those with language barriers and disabilities. Finally, we need to make Election Day a federal holiday so that more people will be available to work the polls and to vote.
I fully understand that these changes will take time and money — luxuries we do not have as we race towards November. But I am calling on the Georgia State Election Board to put measures in place for better recruitment, training, and working conditions for our poll workers, especially those in Black and Brown communities. We have long struggled for transparency around our elections, and this would be one way to help combat the voter suppression and gerrymandering that have long plagued our elections in this state.
As Americans, we tend to disassociate the product and services from the human capital used to render them. Poll workers are on the front line of our democracy, but we leave them to fail. We need to fundamentally change how we staff our elections and how we train our election workers. We need to respect their labor and improve the conditions under which they do these critical jobs. Until we do that, no election will be fair or free.
Evan Malbrough is a 2020 graduate of Georgia State University and an Andrew Goodman Foundation Ambassador who spent time this year as a poll worker.