T-Mobile CEO says ‘truly sorry’ for hack of 50 million users’ data

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T-Mobile Data Breach Affects Over 40 Million People.The wireless carrier made the announcement Aug. 17.The personal information of up to 7.8 million postpaid subscribers.850,000 prepaid customers.and "just over" 40 million past or prospective customers who've applied for credit with the company...and "just over" 40 million past or prospective customers who've applied for credit with the company...and "just over" 40 million past or prospective customers who've applied for credit with the company...... has been leaked to hackers.The information that was stolen includes names, birthdates, driver's license numbers and Social Security numbers.T-Mobile says no financial information appears to have been leaked.T-Mobile says no financial information appears to have been leaked.As a precaution, the company recommends that postpaid customers change their PINs.The PINs belonging to 850,000 prepaid customers have already been reset, as they were compromised.T-Mobile has offered to provide two free years of credit monitoring for those affected

T-Mobile says it has notified nearly all of the millions of customers whose personal data was stolen and that it is “truly sorry” for the breach.

What’s happening

CEO Mike Sievert said in a written statement Friday that the company spends lots of effort to try to stay ahead of criminal hackers “but we didn’t live up to the expectations we have for ourselves to protect our customers. Knowing that we failed to prevent this exposure is one of the hardest parts of this event.”

ExploreSome customers’ personal data exposed in T-Mobile breach

The company disclosed earlier in August that the names, Social Security numbers and information from driver’s licenses or other identification of just over 40 million people who applied for T-Mobile credit were exposed in a recent data breach. The same data for about 7.8 million current T-Mobile customers who pay monthly for phone service also appeared to be compromised.

What it means

T-Mobile became one of the country’s largest cellphone service carriers, along with AT&T and Verizon, after buying rival Sprint last year. It reported having a total of 102.1 million U.S. customers after the merger.

ExploreT-Mobile confirms ‘unauthorized’ data breach

T-Mobile has previously disclosed a number of data breaches over the years, though the most recent was the largest. Sievert said the company is taking steps to improve its security.