Sandy Springs has expanded requirements for alarm companies to notify customers of the suspension of the company or a particular location under the city’s false alarm ordinance. Photo: Contributed, Cox Media File

Sandy Springs expands false alarm notification rules

Fresh from a court victory for its false alarm ordinance, the Sandy Springs City Council has expanded requirements for an alarm company to notify customers if the company is suspended for non-compliance with city codes, or if an alarm site is suspended for excessive false alarms.

An alarm company must now send the city a copy of the notification; and to make the notification to customers by U.S. Postal Service certified mail within seven days of a suspension. Failing to make the notification or copy the city will result in a $100 fine.

The council’s action follows the U.S. District Court dismissal earlier this month of a lawsuit by alarm companies and an industry group, challenging the constitutionality of the false alarm ordinance. The law fines alarm companies for false alarms reported to 911 on behalf of their customers.

The council updated the ordinance in June, requiring alarm companies to make an audio, video or in-person confirmation of an intrusion alarm before calling 911. The new requirement takes effect in June, 2019.

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