Lilburn has made it easier for the public to request and receive open records with a new online service. While other methods for submitting requests are still available, the city now offers a more convenient option through JustFOIA by MCCi.
Citizens may submit a request for public documents by filling out a form online at www.cityoflilburn.com/openrecords. They can also check on the status of previous requests.
The city receives more than 200 open records requests each year. The most frequently requested documents are police incident reports, accident reports, and dash/body worn camera video. Since the city implemented the JustFOIA portal on Dec. 1, the response time to open records requests has improved.
“We went from taking a week to produce a police department records request to three days, because of the ability to upload the documents and videos to the site,” said City Clerk Melissa Penate. “This system has helped streamline the open records request process for the citizens, and improved efficiency within the city.”
The city’s website, www.cityoflilburn.com, continues to accept requests for other types of services, such as code enforcement, building inspection, out-of-town house checks and chipper pick-up.
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