N.C. Chick-fil-A worker makes it his pleasure to serve you

’One swipe from an awesome meal’: Chick-fil-A employee in North Carolina spreads kindness

Thousands see video of amazing Jeremiah Murrill

Chick-fil-A annually earns top honors as the nation’s favorite fast-food chain.

With employees such as Jeremiah Murrill, who works at a Wilmington, N.C., Chick-fil-A, it’s easy to see why.

Murrill was outside working the drive-thru on a chilly December day when customer Toya Liles filmed him while he was taking her rather complicated, made-to-a-customer’s-exact-specifications order.

The video was then posted on Facebook, where it captured the attention of American social media.

The post already has more than 3,300 shares and 1,000 comments, such as this small sampling:

  • "Jeremiah keeps that drive thru rolling. He is my favorite!!"
  • "I love him I go just to see him."
  • "He deserves to go viral....Every time I see him, he's always so upbeat & friendly!!!!!! I'm glad somebody captured this on camera because this is his everyday customer service!!!!!"
  • "We adore him! He instantly puts us in a good mood!"
  • "I rarely go to Wilmington but I just happened to go to this location about a month ago. This young man took my order and was fabulous! Very impressed!"

"I serve a lot of guests," Murrill told WWAY. "I try to remember each and every name in drive-thru. That's just a personal thing for me."

In 2019, Chick-fil-A was No. 1 on American Customer Satisfaction Index's annual restaurant report for the fourth straight year, as reported by Business Insider. Chick-fil-A earned 86 out of 100 points, beating chains such as Panera Bread and Chipotle.

»RELATED: Chick-fil-A no longer funding Salvation Army, Fellowship of Christian Athletes

The Atlanta-based chain is also ranked as the nation's third largest, growth that has slowed its drive-thru response time.

Chick-fil-A on Track to Become Third Largest Fast Food Chain The chicken chain will claim the No. 3 spot in the U.S. in sales by the end of 2018. This is big jump from being the No. 7 spot in 2017. Analyst Mark Kalinowski initially predicted Chick-fil-A would take the No. 3 spot in 2020. He recently updated his forecast that it would be third by 2019. In 2017, Chick-fil-A sales grew by $1.1 billion. It is difficult to calculate exact sales because Chick-fil-A is a private company. The nearest competitor w

The chain’s average per-restaurant sales top $4 million, far greater than any of its biggest rivals. Drive-thru business is key to that growth, making up about 70% of sales.