As a 2020 Digital Cities Survey Award recipient, Roswell has been recognized for using technology to tackle social challenges, enhance services and strengthen cybersecurity — overcoming challenges of the COVID-19 pandemic.
“Innovative cities are utilizing technology and analyzing data to better serve their citizens, respond quickly to citizen needs around COVID-19, and support digital experience initiatives,” said Phil Bertolini, co-director of the Center for Digital Government.
CDG cited Roswell’s Interactive Budget Book, which lets residents and businesses explore the city’s finances; use of social media to ensure transparency and citizen-centered services; its Data Governance structure, Continuity of Operations Plan, Emergency Operations Center, and Global Information Systems (GIS) services; and its overall goal to be data-driven, according to an Alpharetta announcement.
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