Tucker launches chat feature on website

In an effort to better serve residents and business owners, the City of Tucker announced recently that it is introducing a chat feature on the tuckerga.gov website. The chat went live on the morning of Thursday, April 1, enabling customers to avoid having to pick up the phone or go to City Hall to have a question answered.

“We’re always looking for ways to better connect with the people of Tucker,” said Tucker’s Director of Communications and Administrative Services, Matt Holmes. “This chat feature will be staffed by live agents who can respond to any question within seconds. We really think this will speed up the customer experience, and alleviate call volume to City Hall.”

The chat will be staffed during City Hall’s regular business hours (Monday-Friday, 9 a.m.-5 p.m.). If customers are not ready to use the chat feature just yet, or if they have questions after business hours, they can still call City Hall at (678) 597-9040 or email questions to info@tuckerga.gov.

About the Author

Juanita Love for the AJC

Homeless camp cleared but memories of man killed there live on

The clearing comes after years of pressure from community stakeholders, including businesses and developers, to shut down a camp that obstructs traffic.

1h ago

Atlanta attorney, Emory Law grad presumed dead in Texas floods

An Atlanta attorney is among those presumed dead after heavy flooding devastated parts of Central Texas over the July Fourth holiday.

Suspect charged with murder in July 4 carjacking at Cobb apartments

Damaree Baker was arrested Thursday, nearly a week after officials said he fatally shot Cody Chavous while trying to steal his vehicle.

The Latest

Credit: Ben Hendren

Homeless camp cleared but memories of man killed there live on

1h ago

Atlanta attorney, Emory Law grad presumed dead in Texas floods

Suspect charged with murder in July 4 carjacking at Cobb apartments

Featured

Credit: HYOSUB SHIN / AJC

Georgia disability rights advocates fear weakening of U.S. accessibility law

Advocates worry the Department of Energy’s move could be the start of a broader effort by other federal agencies to roll back civil rights rules.

From boycott to ballgame: Baseball’s political All-Star Game saga returns to Georgia

MLB pulled the 2021 All-Star Game from Georgia over the state's voting law, Senate Bill 202. Now it’s back — and Republicans say the return proves they were right all along.

OPINION

Beyoncé’s ‘Cowboy Carter’ tour pushes fans outside the norm

Preparations for the show pushed people out of their comfort zones — into new stores, new communities, a new style of dress, and in some cases, to visit new cities.