For many businesses, the economic fallout has been disastrous, especially those depending on in-person interactions.
But, for those with robust e-commerce operations, the year was one of expansion.
Home Depot benefited from the trend to online as well as the sudden out-of-office exile of many white-collar workers, said Menear. “We see a continued blend of the physical and digital worlds,” he said.
As white collar professionals work from home, they tend to find renovation projects, Home Depot officials said.
While the pandemic roiled the labor market and led to millions losing their jobs, the vast majority of the unemployed are lower-wage workers who tend to be renters.
Home Depot’s revenue growth has come without a slew of store openings. Last year, the company expanded by just five stores, officials said.
The massive chain, which is headquartered in Vinings, now has more than 400,000 employees and 2,296 retail locations, most of them in the United States.
Unlike in previous years, Home Depot declined to offer corporate analysts any predictions on how the company will perform financially in coming months.
Too many uncertainties — the unpredictable course of the pandemic, the speed of the vaccine roll-out and the amount of federal spending — cloud the economic outlook for the coming year, Home Depot officials said.
“We are not able to predict how consumer spending will evolve,” said Richard McPhail, the company’s chief financial officer.
In recent weeks, two other Atlanta-area corporate icons — UPS and Delta Air Lines — also said that the current situation is too uncertain for them to make predictions.
Home Depot snapshot
Home Depot revenues
Fourth quarter: $32.3 billion, (up 25.1% from year earlier)
Fiscal year 2020: $132.1 billion (up 19.9% from previous year)
Source: The Home Depot