TSA agents must show caring attitude

I could not agree more with the op-ed regarding attitudes at the airport. (TSA agents and bad attitudes,” Atlanta Forward, June 23). The lack of respect these days blows my mind! We may not want to admit it, but we are all servants at our jobs, working to provide the best service ensuring our clients and customers are happy and satisfied. These TSA agents need to be equipped to help travelers expedite their journey through the airport as smoothly as possible with a caring attitude! They need to remember they are representing a very popular airport and, most importantly, a boss who hired them to do the best job possible. Maturity is learning to grin and bear it on the job, regardless of what kind of day we are having in our personal lives. Great column, Professor Bauerlein. Have witnessed this myself.

SUSAN HARTSFIELD TANNER, CUMMING

What will fuel true gun control?

As the blood dries and the coffins are lowered after yet another mass murder by a gun-toting fanatic, the people’s pleas are raised again for weapons regulation and, as in the past, these voices will be ignored by the arms manufacturers, countered by their puppets at the National Rife Association and unheeded by legislators whose campaigns are financed by these corporate entities just as they hide behind a spurious interpretation of the Second Amendment. As in the regulation of the tobacco industry — which only became effective as the manufacturers were taxed, fined and targeted for their crimes — true gun control will begin only when the profits of the arms manufacturers who supply the murderers are taken away for wrongful death payments. Real change will occur when the CEOs of companies like Smith and Wesson, Colt, Remington and a dozen other merchants are put on trial, and when the leadership of such enabling organizations such as the NRA have to sadly bury the bodies of their own children cut down at school or in church by the guns that they laud as “instruments of freedom” and treasure as “rights.”

WILLIAM FLEMING, ATLANTA

Schultz’s story honest and moving

Jeff Schultz’s story about his son’s drug addiction was so painfully honest and moving. (“Lost and Found,” Personal Journeys, June 21). The pain Jeff and his family endured and triumphed over was expressed so beautifully. Please keep first-rate stories like Jeff Schultz’s coming in The Atlanta Journal-Constitution!

JONI PELTA, ATLANTA