Last week, a customer found a skimming device and camera at a BB&T ATM in Charlotte, N.C. He turned the two items over to police and warned people on Facebook. Now the U.S. Secret Service is involved.
Another Charlotte-area woman said she was victimized by a skimming device at a different BB&T ATM.
The woman, who preferred not to give her name, said the thieves stole $1,000 from her account. Her bank refunded the money, but she's worried about other customers.
While many banks, including BB&T, use high-security tools to combat scammers, it's still important to keep an eye on your account.
"BB&T employs sophisticated layered fraud tools to monitor our card accounts and take every appropriate action to protect our clients from fraud," said BB&T Vice President of Corporate Communications, David White. "BB&T takes this situation very seriously…As always, we encourage our clients to monitor their accounts and report any suspicious transactions immediately."
Typically, criminals put a device over the card slot to steal the information off your card. They also position a camera so it can capture your PIN. So here's how to protect yourself according to WSOC:
- Inspect the card slot. Even grab it and shake it a little. Be suspicious is it's crooked or loose.
- When you type your PIN, shield it with your other hand, so a camera can't see.
- Be especially cautious in tourist areas.
- Avoid outside ATMs when possible.
- Always keep an eye on your accounts.
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