Chase says technical issue was responsible for incorrect balances

Chase Bank said a technical issue caused incorrect balances to be displayed in customers’ checking accounts Sunday, and the issue has been resolved.

Chase said the problem was fixed as of 9 a.m. Sunday, and the accounts are showing current balances.
Earlier Sunday, Chase customers reported missing or added funds to their accounts, with some app outages.

This affected some Georgia customers, too.

Ahead of Chase’s announcement, some Chase customers said the problem had been resolved.

Earlier Sunday, Chase said parts of its app weren’t available, and it advised customers to try again later.
A Chase customer reported their app was down, and they were missing money and had no recent transactions.

The New York Police Department issued some advice for customers about a potential phishing scam. NYPD said Chase was experiencing technical difficulties.


Earlier Sunday, Chase customers shared their reactions on Twitter.

 

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